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Contact us

If you have not been able to find the information you need on our website, we want to make it as easy as possible for you to contact us by getting the right person to help you.

Please use the feedback form to provide any comments you wish to make about this website.


For any queries on submitting a complaint to Friends Provident International, a guide is available.

If you are a customer with a UK policy, please visit our UK customer siteOpens in a new window

Dubai office

Opening hours: Sunday to Thursday, 09.00-17.00 UAE time

Email: dubaiservicing@fpinternational.com

Telephone: +9714 436 2800

Fax: +9714 438 0144

Postal Address:

Friends Provident International Limited
Emaar Square
Building 6, Floor 5
PO Box 215113
United Arab Emirates

View the map for directions

Local email contacts:

Other contacts


Having problems registering or logging on? Please call us on +44 (0)1624 821212 Monday to Friday, 13.00 - 21.00 UAE time or email us

General queries? Please call our customer services team on +44(0)1722 415088 Monday to Friday, 12.00 - 21.00 UAE time


Having problems registering for the International adviser extranet or logging in? Please call us on +44(0)1624 821212 Monday to Friday, 12.00 - 21.00 UAE time or email us


Please note Friends Provident International does not provide advice or sell products direct to the customer.
For further information on our products or services please contact your financial adviser.
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