We have recently upgraded our administration system to offer an improved service experience. We are currently handling a larger than normal number of queries and requests via phone and email as a result of this. We are aware that certain requests are taking longer than normal to process and please be assured that we are working to reduce the impact of this as quickly as possible. Please accept our apologies for any delay and inconvenience that this may cause and we appreciate your patience at this time.
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Friends Provident International is only accepting new business for certain expatriate residents. Your financial adviser can explain which jurisdictions are permitted. We want to reassure you that this decision only affects new business applications and has no impact whatsoever on your existing policy with us.Announcement